Terms and Conditions
Last updated: May 4, 2026
These Terms and Conditions (“Terms”) govern your access to and use of Diffusion Studio (the “Service”), provided by Diffusion Studio Inc., registered at 1207 Delaware Ave #2396, Wilmington, DE 19806, United States, registration number 7698816 (“we”, “us”, “our”).
By creating an account, signing in, installing the desktop application, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Diffusion Studio is an Integrated Media Environment (“IME”) that lets you generate, edit and orchestrate images, video, audio and other media using third-party AI models. The Service is accessible via the web app at https://app.diffusion.studio, the desktop application, and the public API.
We may modify, suspend or discontinue features at any time. Where a change materially reduces the Service for paid users, we will give you at least 14 days notice and offer a pro-rated refund of unused credits.
2. Eligibility and account
You must be at least 16 years old (or the age of digital consent in your country, whichever is higher) to use the Service. By using the Service you represent that you meet this requirement.
You may create an account using email/passcode or via Google, Apple or GitHub OAuth. You are responsible for keeping your credentials confidential and for all activity under your account. Notify us immediately at support@diffusion.studio if you suspect unauthorised access.
3. Credits, subscriptions and payment
The Service is metered in credits. Generations consume credits according to the model and parameters used; the per-feature pricing is published in-app and at https://diffusion.studio/pricing.
- Subscriptions: Monthly or yearly plans grant a recurring credit allowance, reset on each billing date. Subscriptions auto-renew until cancelled.
- Top-ups: One-time credit purchases that do not expire (or expire after 12 months, as configured at purchase).
- Payment processor: All payments are processed by Stripe. By submitting payment details you also accept Stripe’s terms.
- Taxes: Prices are exclusive of VAT and other taxes unless stated otherwise. Tax is added at checkout based on your billing address.
- Failed payments: If a payment fails, we may suspend access to paid features after 7 days.
3.1 Right of withdrawal (EU consumers only)
If you are a consumer resident in the EU, you have the right to withdraw from a subscription within 14 days of purchase, in accordance with Directive 2011/83/EU.
However, by starting to use credits before the 14-day period expires, you expressly request that we begin performance of the service immediately and you acknowledge that you lose your right of withdrawal once the credits granted under that billing cycle are fully consumed (Art. 16(m), Directive 2011/83/EU).
To withdraw, email contact@diffusion.studio within the 14-day window. Refunds are issued via the original payment method within 14 days.
3.2 Refunds outside the withdrawal period
Outside the statutory withdrawal period, fees are non-refundable except where required by law or at our discretion.
4. Acceptable use
You agree not to use the Service to generate, upload, store or distribute content that:
- infringes any third party’s intellectual property, privacy or publicity rights;
- depicts minors in a sexual or sexualised manner (CSAM);
- depicts non-consensual sexual content, or sexual content involving identifiable real people without their consent;
- promotes violence, terrorism, self-harm or discrimination on the basis of race, ethnicity, religion, gender, sexual orientation, disability or any other protected characteristic;
- is intended to deceive, defraud, defame, harass or impersonate any person, including the creation of misleading deepfakes of real individuals;
- contains malware, exploit code, or attempts to disrupt, probe or reverse-engineer the Service;
- violates any applicable law in your jurisdiction or the European Union, including the EU AI Act and the Digital Services Act;
- circumvents credit metering, rate limits, authentication, or any other technical protection.
You also agree not to: (a) resell, sublicense or white-label the Service without our written consent; (b) use the Service to train competing generative-AI models; or (c) submit prompts or inputs to extract training data of the underlying models.
We may suspend or terminate your account, remove content, and report illegal content to competent authorities if you breach this section.
5. Your content and outputs
5.1 Your inputs
You retain all rights in the prompts, parameters and media files you submit (“Inputs”). You grant us a worldwide, non-exclusive, royalty-free licence to host, process, transmit and route your Inputs to the third-party AI providers listed in our Privacy Policy, solely for the purpose of operating the Service for you.
5.2 Outputs
Subject to your compliance with these Terms and the terms of the underlying model providers, you own the media generated for you (“Outputs”), to the extent that ownership is legally possible under applicable copyright law.
You acknowledge that:
- AI-generated outputs may not be eligible for copyright protection in some jurisdictions;
- identical or substantially similar outputs may be generated for other users;
- Outputs may reflect biases, inaccuracies or undesired content from the underlying training data;
- some third-party model providers retain Outputs for safety review under their own terms (see Section 4 of the Privacy Policy for the list of sub-processors).
5.3 Your responsibility
You are solely responsible for your Inputs and for how you use the Outputs, including obtaining any necessary rights, permissions or releases (e.g. for the likeness of identifiable individuals).
6. Intellectual property in the Service
The Service, including its software, design, branding and documentation, is owned by us and our licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms.
7. Third-party services
The Service integrates third-party providers, including but not limited to Supabase, Stripe, Google Cloud, AWS, Fly.io, Sentry, Umami, OpenAI, Google (Gemini/Veo), ElevenLabs, AssemblyAI and Fal.ai. Your use of features that depend on these providers may be subject to their own terms. We are not responsible for the availability, content or practices of third-party services.
8. Beta features
Features marked “beta”, “experimental” or “preview” are provided as is, may be unstable, and may be modified or removed at any time without notice and without liability.
9. Disclaimer of warranties
To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, non-infringement, or uninterrupted operation.
We do not warrant that Outputs will be accurate, original, suitable for any specific use, or free of third-party rights.
Mandatory consumer-protection rights under the law of your country of residence are not affected.
10. Limitation of liability
To the maximum extent permitted by law:
- We are liable without limitation for damages arising from intent or gross negligence, for injury to life, body or health, and under any mandatory statutory liability (e.g. the Product Liability Act).
- For damages caused by simple negligence, we are liable only for breach of a material contractual obligation (“cardinal duty”), and only up to the foreseeable damage typical for this type of contract. In any event, our aggregate liability for such damages is limited to the total fees you paid to us in the 12 months preceding the event giving rise to the claim, or USD 100, whichever is greater.
- We are not liable for indirect, incidental, consequential, special or punitive damages, lost profits, lost data, or business interruption.
11. Indemnification
You will defend, indemnify and hold us harmless from any third-party claim arising from (a) your Inputs, (b) your use of Outputs, or (c) your breach of these Terms or applicable law, except to the extent caused by our wilful misconduct or gross negligence.
12. Term and termination
These Terms apply for as long as you use the Service.
- You may terminate at any time by deleting your account in-app (which deletes your data as described in the Privacy Policy) or by emailing support@diffusion.studio.
- We may suspend or terminate your access immediately if you materially breach these Terms (including Section 4), if required by law, or if continued provision becomes commercially or technically unreasonable. We will give you at least 14 days notice for ordinary termination of paid plans, and refund any prepaid but unused fees on a pro-rata basis.
Sections 5, 6, 9, 10, 11, 13 and 14 survive termination.
13. Governing law and jurisdiction
These Terms are governed by the laws of Delaware, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods.
The exclusive place of jurisdiction for all disputes arising out of or in connection with these Terms is Delaware, USA, provided that consumers may also bring claims in the courts of their place of residence and we may bring claims against consumers in the courts of their place of residence, as required by mandatory law.
The European Commission provides an online dispute-resolution platform at https://ec.europa.eu/consumers/odr. We are willing to participate in dispute-resolution proceedings before a consumer arbitration board.
14. Miscellaneous
- Changes to these Terms. We may update these Terms; we will notify you of material changes at least 14 days in advance by email or in-app. Continued use after the effective date constitutes acceptance.
- Assignment. You may not assign your rights under these Terms without our prior written consent. We may assign our rights and obligations to an affiliate or in connection with a merger, acquisition or sale of assets.
- Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force.
- Entire agreement. These Terms, together with the Privacy Policy and any plan-specific terms presented at checkout, constitute the entire agreement between you and us regarding the Service.
- Contact. Questions about these Terms: contact@diffusion.studio.